Terms of service.

These terms apply when you use passprepper (this website and the related services). By creating an account or buying a course you agree to them. We've tried to keep this readable; if anything is unclear, email us at contact.

1. What passprepper is

Passprepper is an independent practice‑exam platform for IT certifications. We are not affiliated with, endorsed by, or sponsored by any certification vendor (Microsoft, AWS, Google, CompTIA, Cisco, etc.). All vendor names and exam codes are trademarks of their respective owners and are used here only to describe which exam a course targets.

Our questions are written from the published exam objectives and from our own studying. They are not the questions that will appear on your real exam. Passing our drills does not guarantee passing the actual certification.

2. Your account

• You can browse and practise the free portion of any course without an account.
• Buying or saving progress across devices requires an account.
• You're responsible for keeping your login credentials secure.
• One person per account. Don't share login details with others.
• You must be at least 16 years old to create an account.

3. Buying a course

Each paid course is a one‑time purchase. Once you've paid, that course stays unlocked on your account — there is no recurring subscription and we don't auto‑renew anything. Prices shown are in US dollars and exclude taxes; applicable VAT or sales tax is added at checkout.

We may update a course you've bought (adding questions, fixing errors, re‑recording explanations). You keep access to the updated version at no extra charge.

4. Refunds

We offer a 14‑day refund on any paid course, no questions asked. See the full refund policy for details.

5. Acceptable use

You may use passprepper for personal exam preparation and reasonable note‑taking. You may not:

• Republish, resell, or redistribute our questions or explanations.
• Scrape the site or use automated tools to extract content.
• Attempt to bypass the paywall on courses you haven't bought.
• Upload content you don't have the right to share (including actual exam questions).
• Use the platform to harass other users or our team.

We may suspend or terminate accounts that break these rules. If your account is terminated for cause, you don't get a refund for previously purchased courses.

6. Content you submit

If you author a course through the maker and submit it for review, you confirm that you wrote the questions yourself (or have the right to share them) and that they don't reproduce actual certification exam content. You keep ownership of what you write; you grant passprepper a non‑exclusive licence to host, display, and sell access to your course on the platform, and to share a portion of the proceeds with you on the terms set out at the time of approval.

7. AI features

Some maker features (drafting questions, improving explanations) use third‑party AI providers. Don't paste anything confidential into those flows — we send the contents of your prompt to the provider to generate a response.

8. Availability and changes

We try to keep the site online but we don't guarantee 100% uptime, and we may change or remove features. If we materially change these terms we'll email account holders at least 14 days in advance.

9. Liability

Passprepper is provided as‑is. We don't guarantee that you'll pass any certification or that our questions exactly match the real exam. To the maximum extent allowed by law, our total liability to you for any claim relating to the service is capped at the amount you've paid us in the 12 months before the claim.

10. Governing law

These terms are governed by the laws of the jurisdiction where the passprepper operating entity is registered. Disputes are handled in the courts of that jurisdiction. Nothing here removes any consumer‑protection rights you have under the law where you live.

11. Contact

Questions about these terms? Email us. We'll reply within a few business days.